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Open the Privacy Policy That Fits Your Account

We wrote this page for one reason: you should know what f222app keeps when you open an account, and what we do not keep.

What we collectCookie settingsAccount securityDeletion requests
f222app Open the Privacy Policy That Fits Your Account
REACH THE DESK

Send a Data Request to Support

You should not have to hunt for a human when a privacy question comes up. Sign in, open the help tab in your account wallet, and choose the data option so your ticket lands with the team that handles records rather than the general queue. Keep your registered mobile number and, for a transfer question, the bKash, Nagad or Rocket transaction ID to hand. We reply in the same thread, and a name spelling fix or a copy request is usually handled without any further paperwork.

Account help desk Sign in and open the help tab inside your account wallet. Pick the data question option, describe what you need, and our Bangladesh support team replies in the same thread.
Email for record requests For a copy, a correction or a deletion, email us from the address linked to your account and quote your registered mobile number. We match it to your profile before anything moves.
Wallet reference check If your question is about a bKash, Nagad or Rocket transfer, keep the transaction ID ready. It is the quickest way for us to find the matching record and confirm what is stored.
COOKIES AND SECURITY

Switch Off Cookies Anytime You Want

Account security and data handling sit in the same place for us, because a leaked login is a privacy problem long before it is a money problem. Passwords are hashed, a new device triggers a one-time code to your registered number, and the cashier team sees only the transfer reference it needs to settle. Cookies stay minimal — sign-in state, language, and load behaviour. Retention follows the same logic: play records while the account lives, dispute and tax records after closure, and nothing kept just because storage is cheap.

Sign-in security

Your password is stored as a hash, never as plain text. Signing in from a new phone asks for a one-time code sent to your registered number before the lobby opens.

Cookie controls

You can clear or block cookies in your browser settings. The lobby still loads, but you may be asked to sign in again and your language choice will reset on each visit.

Payment records

Deposit and withdrawal references from bKash, Nagad, Rocket and Upay are visible only to the cashier team handling your case, and are kept for dispute and tax purposes.

Changes and deletion

Ask us to correct a misspelled name or close the account. We confirm the request from your registered mobile, then remove what we are not required to keep.

Ask Us About Your Privacy Rights

These are the things you ask our desk most often, answered the way we would say them on a call. If your own case is not covered, send it through the help tab in your account wallet with the relevant transaction ID and we will take it from there. Nothing here changes your rights under the law where you live, and availability of the service still depends on your local law and eligible regions.

Your name, mobile number, date of birth and the password you set. The wallet number you use to fund the account is stored with each deposit so the cashier can match the transfer.

No. We ask for a transaction ID, never your PIN or your one-time code. If a page or a caller asks for those, close it and tell our support desk straight away.

Yes. Send the request from your registered mobile through the in-account help tab. We close the account and remove what we can, though payment records may stay while a dispute or tax rule applies.

Deposit and withdrawal references stay while your account is open. After you close it, we keep only the records a payment dispute or a tax rule requires, then clear the rest.

Open your browser settings, find the site data or cookie section, and clear or block entries for this domain. You will still reach the lobby, but sign-in may reset each visit.

Only the teams that need them: the cashier matching a transfer, support handling your ticket, and the engineers keeping the account wallet running. We do not sell your data to third parties.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.