Reference

Open the Legal Terms Behind Your Account

Everything that governs your account sits on this page: the terms you accept, how your wallet payments are treated and what we do with your details.

Account termsLocal payment rulesData handlingBangladesh focus
f222app Open the Legal Terms Behind Your Account
DATA HANDLING

Check How We Handle Your Account Data

What we store about you exists to run the account: your registered mobile number, the wallet IDs you pay from and the rounds you play. We keep transaction records because payment disputes and legal requests need them, and we drop what we no longer need once the retention period in the terms runs out. You can ask what we hold, ask for a correction, or ask us to close the account. Those requests go through support, and we confirm in writing once each one is done.

What we collect

Your mobile number, wallet IDs, deposit and withdrawal records, device type and login times. Nothing beyond what the account, payment checks and legal duties need.

Cookies on site

Session cookies keep you signed in, and preference cookies remember your language and layout. You can clear either type from your phone browser whenever you want.

Account security

A one-time code on every new login, plus a password only you set. Tell support the moment your SIM or wallet number changes hands.

Retention and changes

Records stay for the period the terms state, then get removed. Ask support to correct or delete your details and we reply with what was done.

CONTACT PATHS

Reach Our Legal Desk Through Support

Questions about a clause, a stalled withdrawal or a closed account go through our support channel rather than a form nobody reads. Support is where we log the case, quote the rule you are asking about and pass anything legal to the team that writes the terms. Keep your account number and the wallet receipt handy. bKash, Nagad and Rocket transfers each carry a transaction ID, and that ID lets us find your record the first time you ask.

Team online

Live chat

Open live chat from your logged-in account and quote the wallet transaction ID so we can pull the payment record while you are still on the line.

Email desk

Write to our support address about terms, account closure or a data request, and include the account number linked to the wallet you pay from.

Account help

Locked out? Use the password reset on the login screen, then confirm the one-time code sent to your registered number before you attempt another deposit.

Settle Legal Questions Before You Deposit

These are the things people ask us before they fund a wallet or close an account. If your case is not listed, message support with your account number and the transaction ID from bKash, Nagad or Rocket. We quote the exact clause rather than paraphrase it, so you can check the wording yourself on this page and see where you stand.

Anyone in an eligible region where local law allows this kind of play. We check the details you give us, and if your area is restricted we cannot open or keep the account.

The payment section of our terms. It states that withdrawals return to the same wallet you paid from, so keep the bKash, Nagad or Rocket number on your account current.

Yes. Message support from your registered number and ask for a copy of what we hold on your account. We confirm the request and send it through the same channel.

Tell support in writing. We settle any pending withdrawal first, then close the account and keep only the records the terms require for legal and payment checks.

The updated version goes live on this page, and we message your registered number when a change touches payments, wagering or how long we keep your records.

Then our terms do not apply to you and we cannot serve you. Access depends on your local law and eligible regions, and we may close an account that sits outside them.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.